Align Customer Engagement Across Direct + Indirect channels

One Little Thing enables brands to Integrate Channel Partners within their customer engagement efforts and enable them to leverage the brand’s engagement templates and assets to engage customers better and in a consistent and brand-compliant manner.

Connected Customer Communities

Build and engage customers across Channels & Locations in a contextual, timely and unified manner

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Channel Business Acceleration

Enable Channel on mobile & orchestrate customer interaction via partners in a consistent & brand-compliant manner

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Direct Sales Acceleration

Enable Sales force to close deals faster with unified mobile access to people, content and services

Engage Nationally + Locally with location awareness

Combine new + existing systems of engagement

One Little Thing enables brands to mix national-level messages with local-level engagement and help bridge the ‘last mile’ gap between national brand initiatives and local customer conversions. With One Little Thing, brands can publish localised content, have local conversations or run local marketing campaigns – in a scalable and federated manner. Brand can focus on national level engagement while local level engagement can be carried out by local channel partner or local employees – all on the same mobile platform.

Enterprises today require the ability to quickly deploy a wide mix of offerings at the local level. One Little Thing offers enterprises the flexibility to mix content, conversations, campaigns, business systems and applications and deploy them in a contextual and location-aware manner. Local sales or channel stakeholders can leverage this engagement framework to leverage components of this offering set and deploy selectively for their local interactions.